International and Local Warranty Policy

At Elogail Online Shop, we are committed to offering quality products with clear and reliable warranty policies. This page explains our general warranty policy, which applies to all items purchased from our store.

1. Standard Warranty

All products sold on our website are covered by a standard warranty provided directly by the product’s manufacturer. This warranty covers manufacturing defects that occur during a specific period, and its terms are set solely by the brand.

There are two types of manufacturer warranties:

  • Local Warranty: This warranty is valid only within your country. To claim it, you must contact the manufacturer’s authorized service center in your country.

  • International Warranty: This warranty is valid in any country where the brand has an authorized service center. To claim it, you must contact the manufacturer’s authorized service center in the country where you wish to receive service.

How to Claim a Standard Warranty:

To find the specific details, duration, and claim process for your product, please refer to the warranty card or manual included in the product packaging. You will typically need to provide your original proof of purchase.

2. General Terms and Conditions

  • Warranty Responsibility: Both local and international warranties are the sole responsibility of the product manufacturer. Elogail Online Shop is not the guarantor of this warranty.

  • Exclusions: The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or issues resulting from external factors like power surges.

  • Additional Support: If you have questions or need assistance finding the manufacturer’s contact information, please feel free to reach out to our customer support team.

Contact Us

If you have any questions or need assistance, please contact our customer support team: